Cookie Policy

This Cookie Policy explains how Smart Event, owned and operated by Treasures Company Ltd (Events Factory), uses cookies and similar technologies when you visit our website or use our platform. By using Smart Event, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us remember your preferences, understand how you use our platform, and improve your overall experience.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website would not function correctly without them.

• Authentication and login status
• Security features and fraud prevention
• Load balancing and server optimization
• Session management

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. This data helps us improve the performance of our website. All information collected by these cookies is aggregated and anonymous.

• Page load times and response times
• Error tracking and debugging
• Usage analytics and statistics

Functionality Cookies

These cookies allow the website to remember choices you make (such as your language preference or the region you are in) and provide enhanced, more personalized features.

• Language and regional preferences
• User interface customization
• Remembering your settings and preferences

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us analyze data about web traffic and improve our website to tailor it to user needs. We only use this information for statistical analysis purposes.

Third-Party Cookies

In some cases, we may use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through our website:

• Google Analytics: We use Google Analytics to help us understand how visitors engage with our website. These cookies may track things such as how long you spend on the site and the pages that you visit.
• Authentication Providers: If you use social login features, cookies from these providers may be set to facilitate the authentication process.

How Long Do Cookies Stay on Your Device?

The length of time a cookie stays on your device depends on its type:

• Session Cookies: These are temporary cookies that expire when you close your browser. They are used to maintain your session while you navigate our website.
• Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and settings for future visits.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored on your device and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies from being set
• Delete all cookies when you close your browser

Please note that if you choose to block or delete cookies, some features of our website may not function properly, and your user experience may be affected.

Browser-Specific Instructions

Here are links to manage cookies in popular browsers:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data

Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want your online activities tracked. Currently, we do not respond to "Do Not Track" signals, but we are committed to protecting your privacy as outlined in our Privacy Policy.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for the latest information about our use of cookies.

Your Consent

By continuing to use our website, you consent to the use of cookies as described in this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our website.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: support@eventsfactory.rw

Address: KG 33 Ave, Kigali, P.O. Box 3397 Kigali, Rwanda